Welcome to Big Cat Rescue's Gift Shop

Shipping

DUE TO HIGH VOLUME SALES and COVID-19 WE ARE HAVING LENGTHY SHIPPING DELAYS. THANK YOU FOR YOUR PATIENCE! 

Please look for this disclaimer before contacting us:

DUE TO COVID-19 THIS PRODUCT IS EXPERIENCING VERY DELAYED SHIPPING TIMES.

COUPON CODES CAN NOT BE USED ON THIS ITEM, NO REFUNDS OR EXCHANGES

IMPORTANT INFO: In order to offer a wider selection of tee & other merchandise designs, this item is produced by another vendor and shipped directly from their facility. Because this product is custom, made to order, we cannot exchange or offer refunds for this product. This item is exclusively offered online and is not available in our on-site gift shop. This item is custom made to order and may take 7-10 business days to produce in addition to shipping time. This item is not shipped directly from Big Cat Rescue and will arrive separately from the rest of your order.

https://www.printful.com/covid-19

USPS domestic deliveries affected by COVID-19
On Friday, USPS announced that due to the COVID-19 pandemic’s effect on transportation availability, some services will experience delays beginning April 17, 2020. Below is what you need to know.

USPS Priority Mail Express: This service will not experience any delays at this time.
USPS Priority Mail: Local 1-day delivery will not experience delays. However, the 2-3 day delivery window will be extended to 3-4 days.
USPS First-Class Package Service: 2-3 day delivery windows will be extended to 3-4 day delivery windows.
USPS will still do its best to deliver packages as quickly as possible. We will continue to update our COVID-19 updates page as more information becomes available for all of our domestic and international shipping partners. For the most up-to-date information around USPS service changes, please refer to their website directly.

SHIPPING DETAILS

Orders ship only on the following days; Monday, Tuesday, Wednesday, and Saturday (excluding US federal holidays). Big Cat Rescue does not ship on Sunday.

Order processing may take 7-10 business days in addition to the shipping time.

Orders with gift wrap options may require an additional business day for processing

 

SHIPPING DISCLAIMER

Big Cat Rescue is not responsible for lost, misplaced, or delayed shipments or damaged freight by the freight carriers after they have been dispatched.

Big Cat Rescue cannot be held responsible / liable for lost or stolen packages that have delivery confirmation to the address that was provided. The customer accepts full responsibility to file any claim(s) with carrier for damaged and/or lost shipments.

Big Cat Rescue is not responsible for mis-delivery errors via carrier, or incorrect shipping info provided by the customer.

 

SHIPPING SERVICES

USPS First-Class Mail Parcel: Service for single-piece envelopes and small packages weighing up to 13 oz. with delivery in 3 business days or less.

USPS 1-3 Day Priority Mail: Domestic service in 1, 2, or 3 business days based on where your package starts and where it’s being sent.

USPS Standard Post: Available at retail only, ground service for packages weighing less than 70 lbs. with delivery in 2-8 days.

UPS Ground: 1-5 Day delivery to all 50 states and Puerto Rico,

UPS Second Day Air: Delivery by the end of the 2nd business day. Some locations in Alaska and Hawaii require additional transit time.

UPS Three-Day Select: Delivery by the 3rd business day to the 48 contiguous states.

UPS Worldwide Saver: Delivery by end of next business day delivery to Canada and Mexico, 2 business days to Europe and Latin America, and 2-3 business days to Asia. Service to more than 220 countries and territories.

UPS Worldwide Expedited: Delivery in 2 business days to Canada, 2-3 business days to Mexico, 3-4 days to Europe, and 4-5 to Asia and Latin America. Service to more than 220 countries and territories.

 

INTERNATIONAL SHIPPING DISCLAIMER

You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods. We do not collect this beforehand, and cannot give you an estimate of the cost - charges vary around the world.

As an international consumer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order.

If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.

 

HOLIDAY SHIPPING NOTICE

Items with the following disclaimer;

COUPON CODES CAN NOT BE USED ON THIS ITEM, NO REFUNDS OR EXCHANGES

IMPORTANT INFO: In order to offer a wider selection of tee & other merchandise designs, this item is produced by our vendor and shipped directly from their facility. Because this product is custom, made to order, we cannot exchange or offer refunds for this product. This item is exclusively offered online and is not available in our on-site gift shop. This item is custom made to order and may take 2-7 business days to produce in addition to shipping time. This item is not shipped directly from Big Cat Rescue and will arrive separate from the rest of your order. 

 All other items are shipped directly from Big Cat Rescue and order deadlines are listed below;

12/11 INTERNATIONAL ORDERS

12/18 ORDERS WITHIN THE USA

 

QUESTIONS about shipping can be emailed to: CustomerService@BigCatRescue.org